Do you recognize this tiny little sample? If you do, then you may have purchased some Golden Soft Gel (Gloss). This is the product I use when I glaze. So it may not come as a surprise to you I recently purchased a gallon of this particular medium. But there is a story about this gallon of medium.
Art Supply Warehouse (the online supply shop I use) was having a great $1 sale on some items, so it was the time to place an order. I am also signed up for emails from them and they had sent me a great coupon to use. So I worked on my order which included a gallon of this medium.
Normally, ASW gets the orders to my front door within 3 days or so. This time, because of the sale, it took a bit longer. When I received the order, however, guess what? There was not a gallon of Soft Gel Medium in Gloss included in the shipment! I was devastated, but emailed them to see if I misunderstood - thinking it might be arriving under separate cover. But I had read things correctly and they sent out the missing medium. Again, because of the sale, I had to wait longer than I normally would.
So while this was a long time arriving, actually getting it was no problem. ASW was very pleasant to work with, they were very kind about all of this and worked with me in the most professional way. I hope you have a source you like however, you might like to see what this particular company offers, if that is not the case. For me, their prices are good and as you can see they worked with me on this particular issue. So many times it is difficult to find companies who work with you so kindly when issues arise, so I really wanted to share this little story with you. While this is the way business should be conducted, it is not always done so.
Who is your favorite supply source? Do you order or use a local resource for your supplies?
I wish for you a wonderful weekend!
I also want to thank ASW and Golden Paint for the images used in today's post.
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